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PSURefund, Return & Cancellation Policy – Tech Community Computers
At Tech Community Computers, we strive to provide high-quality computer parts and components to our customers. We understand that sometimes orders may need to be modified or canceled, and we are committed to handling such requests fairly and transparently. Please read the following policy carefully.
Order Cancellation Policy
- If you request to cancel your order before we begin processing it (usually within 24 hours of placing the order), 10% of the total order amount will be charged as cancellation fees, and the remaining balance will be refunded.
- If you request to cancel your order after we have started processing it (usually after 24 hours), 25% of the total order amount will be charged as cancellation fees, and the remaining balance will be refunded.
- Once your product has been dispatched or delivered, the order cannot be canceled, the product cannot be returned, and no refund will be issued in this case.
Refund Policy
- To request a refund, please contact our support team through our website at https://techcommunitycomputers.com.
- Once approved, the refund process may take up to 7 business days to complete.
- All approved refunds will be credited directly to the customer’s bank account provided during the transaction.
Return Policy
As computer parts are sensitive electronic products, we currently do not accept returns once the item has been shipped or delivered, except in cases where the product is proven to be defective or damaged upon arrival.
- In such cases, customers must report the issue within 48 hours of delivery with clear supporting evidence (images or unboxing video).
- The final decision on replacement or partial refund will be made after product verification by Tech Community Computers.
For any questions about cancellations, refunds, or other order-related issues, please contact us via our website:
https://techcommunitycomputers.com